Terms of Delivery
All orders placed online at elitewheels.co.uk before 1pm mon - fri will be processed the same day. We will ensure that all orders are checked, securely packed, and despatched by our secure and insured courier service on a next day consignment. We do advise that deliveries to some areas within the UK may take up to 3 working days. We endeavor to dispatch orders placed before 11:00am the same working day.
If an item is out of stock or the items delivery time will be longer than advertised we will contact you by phone or email prior to processing the transaction to check that you wish to proceed.
Our standards postage and packaging cost to UK mainline areas is £35.00.
All goods are thoroughly checked prior to despatch, and then securely wrapped and packaged to ensure safe transit.
Even though we securely package every item to endeavour that it reaches you safely and securely, unfortunately on very rare occasions goods can be damaged in transit due to the nature of the products. If a parcel arrives and the box/packaging appears damaged, please sign for the goods and clearly print "DAMAGED" next to your signature. Then upon opening the parcel, if you find that any product within the box/packaging is damaged please contact us by phone (01189504100) within 24hrs.
We reserve the right to offer a direct replacement however if the item shows signs of being fitted, it is excluded from this exchange policy.